Making Your Contact Us Page User-Friendly
Potential customers who want to contact your company are likely to turn to your Web site for a phone number or e-mail address. If that contact information is difficult to find, you could not only lose a sale, but your reputation could suffer as well. According to a study by MaCorr Research, 70 percent of consumers have a negative opinion of companies that don't give them the opportunity to get in touch directly. Fortunately, it's easy to make your contact information accessible on your Web site. Here are a few tips to help.
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